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Enterprise resource planning systems: A case study

In the late 1990s, the drug distribution firm FoxMeyer sued its ERP vendor and implementation specialist, Arthur Andersen, claiming that its ERP installation had driven it into bankruptcy. In this discussion at the University of Singapore, experts dissect the case and lessons that drug companies can learn from it when installing ERP systems.

The case study includes interviews with a variety of experts, a discussion of the case itself, and a followup on what could have been done differently to avoid the same outcome.



Published: 2005
Format: PDF
Length: 26 pages
Type: Case Study
Language: English
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