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Black belt not required: Don't wait for Six Sigma to come to you

by Johnson & Johnson Pharmaceutical Research & Development LLC

The underlying concepts of Six Sigma—process focus, customer focus, collaboration, data-driven management, and strategic planning for quality—are shared by other key quality management philosophies. But if it's going to work, Six Sigma must be the way you do business, not just a tool or technique, according to this white paper from Johnson & Johnson Pharmaceuticals Group.

If pharmaceutical company middle managers focus on implementing Six Sigma into what they are responsible to deliver to their internal customers, they can change culture, reap personal rewards of improved processes, and begin to impact the bottom line.



Published: 2005
Format: PDF
Length: 2 pages
Type: White paper
Language: English
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