Introducing excellence
by European Foundation for Quality Management
This white paper by the European Foundation for Quality Management (EFQM) describes its excellence model and the fundamental concepts upon which it is based. It outlines how organizations can use the model and its process of self-assessment to improve performance and offers information on helping an organization to develop and achieve a balanced set of stakeholder results. EFQM's framework is based on criteria that can be used to assess an organization's progress toward excellence. It also show how innovation and learning help lead to improved results.
| Published: | 2003 |
| Format: | |
| Length: | 16 Pages |
| Type: | White paper |
| Language: | English |
.
SPONSORED REPORTS
