The Cost of Quality: Benchmarking Enterprise Quality Management
by Aberdeen Group
Manufacturing executives have traditionally viewed quality assurance as a mandatory line item in the cost of goods sold and that competitive advantages are simply not derived from such endeavors. Times have changed, and this benchmark study showcases the operational performance benefits manufacturers are currently enjoying due to the adoption of enterprise quality management strategies and technologies. These manufacturers are now focusing on quality management initiatives as a source of competitive advantages while responding to the market pressures to both reduce the cost of quality and improve finished product quality.
| Published: | 2007 |
| Format: | |
| Length: | 23 pages |
| Type: | White paper |
| Language: | English |
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